TERMS OF USE

Welcome to our hair and personal grooming services website. These Terms of Service apply to your use of the website, submission of appointments, purchase of services, and receipt of the associated hair and personal grooming services. Please read the following information carefully before making an appointment or payment.

1. Scope of Services

We provide hair and personal grooming services, including haircuts, washing and conditioning, hairstyling, style adjustments, personal image consultations, and other related services listed on the website.

Specific service details are governed by the page for the service item purchased or booked by the customer. Service duration, content, and requirements may vary depending on the specific service.

2. One-Time Purchase Policy

In principle, the hair and personal grooming services offered on this website are one-time purchases and do not constitute automatically renewing subscription services.

Once a customer completes a payment, the fee covers only the specific service items listed in the current order or appointment. Unless a service page is explicitly marked as a “Subscription Service,” we will not automatically charge fees for subsequent periods based on a single purchase.

To book services again, customers must submit a new appointment request or purchase a new service item.

Should we offer memberships, recurring care plans, or subscription-based services in the future, we will clearly state the subscription period, fees, auto-renewal rules, cancellation methods, and other applicable terms on the relevant pages.

3. Billing and Payment

Customers must make payments according to the prices displayed on the service page. Service prices may vary based on the type of service, duration, content, and specific customer requirements.

Unless explicitly stated otherwise on the page:

Prices displayed on the website represent the one-time cost for the current service item;
A single purchase does not automatically renew;
No charges for future services will be automatically incurred without customer confirmation;
Additional fees may apply if a customer requests services beyond the scope of the original appointment;
Any additional service fees will be explained to the customer before the additional services are provided.

We reserve the right to adjust future service prices based on service content, operating costs, and business arrangements; however, orders that have been confirmed and paid for will generally be fulfilled at the price established at the time of order confirmation.

4. Appointment Confirmation

After a customer submits an appointment request and completes payment, we will confirm the service time based on availability.

Submitting appointment information via the website does not necessarily mean the appointment is finally confirmed. An appointment is considered officially confirmed only after we have verified it via email, telephone, the website system, or other means. If the selected time slot is unavailable, we will contact the client to arrange an alternative time.

5. Client Information

Clients must provide accurate and complete details—including name, contact information, appointment time, and service requirements—when booking.

If inaccurate information prevents us from contacting the client or scheduling the service, the client may be held responsible for any resulting delays or appointment failures.

6. Service Timing and Lateness

Clients should arrive at the designated service location at the confirmed appointment time.

In the event of lateness, we will endeavor to provide the service based on the day’s schedule; however, the service duration or content may need to be adjusted. If the delay is significant enough to prevent the service from being completed properly, the appointment may be subject to our cancellation and rescheduling policies.

7. Cancellations and Rescheduling

Clients wishing to cancel or modify an appointment should contact us as soon as possible using the contact details published on our website.

As appointments require advance scheduling of staff and time, cancellations made close to the appointment time, repeated modifications, or failure to appear (no-shows) may be subject to specific cancellation policy terms.

Refunds and cancellations are governed by the refund policy published on our website.

8. Personalized Services

Clients may specify their preferences regarding hairstyles, styling, and personal grooming during the booking process. We will offer service recommendations based on these requests and the client’s specific needs.

Final results may be influenced by factors such as hair texture, length, condition, daily care routines, and other individual characteristics; therefore, reference images or descriptions do not guarantee an exact match in the final outcome.

9. Additional Services

If a client requests additional services during the appointment that fall outside the scope of the original order, we will inform them of the associated costs.

Additional paid services will only be provided upon the client’s confirmation.

10. Refund Policy

Hair and personal grooming services are appointment-based. Services that have already commenced or been completed generally cannot be treated as unused services.

If a client requests a cancellation prior to the start of the service, we will review the refund request based on the order status, the timing of the cancellation, and the applicable refund policy.

If we are unable to provide a confirmed service due to our own operational issues, we will assist the client in rescheduling or process a refund in accordance with applicable policies.

For clients protected by applicable consumer protection laws, we will fulfill our obligations regarding consumer rights and refunds as required by law.

11. Payment Security

If the website offers online payment functionality, payments may be processed by third-party payment service providers such as Stripe.

We will not request full bank card details from customers via email or other insecure methods. Customers should complete payments through the official channels provided on the website.

12. Privacy Protection

Personal information provided by customers during the booking process will be handled in accordance with the website’s privacy policy. Such information is primarily used for booking management, customer communication, order processing, and service provision.

We will not sell customers’ personal information to third parties for their independent marketing purposes without authorization.

13. Third-Party Services

If the service involves third-party booking platforms, payment services, or other external services, their use may be subject to the terms and privacy policies of those respective third parties.

Unless otherwise expressly agreed upon, we are not liable for service interruptions or technical failures of third-party platforms that are beyond our control.

14. Updates to Terms

We may update these terms and policies to reflect changes in services, business models, or applicable laws and regulations.

Updated versions will be published on the website, indicating the latest effective date. New bookings or purchases will be subject to the terms in effect at the time of the transaction.

15. Acceptance of Terms

By submitting a booking, completing a payment, or accepting the relevant services, you acknowledge that you have read and understood these terms and service policies.

Important Note: Unless a service page is explicitly marked as a subscription service, all hair and personal grooming services on this website are billed on a one-time purchase basis and do not auto-renew. Customers will not be automatically charged for a subsequent period simply by completing a single booking or purchase.