PRIVACY OR COOKIES

We value our customers’ personal privacy and information security. This privacy policy applies to this hair and personal image care service website and outlines how we collect, use, store, and protect your personal information when you browse the site, book appointments, purchase services, contact us, or use related features.

1. Information We Collect

Depending on how you use the website and book services, we may collect:

Name and form of address;
Contact details such as email address and phone number;
Appointment date, time, and service items;
Hairstyle needs, styling preferences, and service requirements you voluntarily provide;
Payment and order-related information;
Website access logs, IP address, browser type, and device information;
Other information you voluntarily submit via contact forms, email, or other means.

We collect information only to the extent necessary to provide appointments and related services.

2. Use of Personal Information

We may use the collected information to:

Process and confirm your service appointments;
Communicate with you regarding appointment times, service details, and related arrangements;
Prepare the appropriate hair or personal image care services based on your needs;
Process orders and payments;
Respond to your inquiries, feedback, or service requests;
Improve website functionality and the customer service experience;
Maintain website operations and information security;
Fulfill obligations required by applicable laws and regulations.

Unless we have your authorization or are permitted by law, we will not sell or rent your personal information to third parties for their independent marketing activities.

3. Payment Information

If this website offers online payment functionality, payments may be processed via third-party services such as Stripe. We do not store complete payment credentials, such as full bank card numbers or card security codes.

As the payment processor, Stripe may handle necessary transaction information in accordance with its own terms of service and privacy policy. Stripe acts solely as a payment processor; this does not imply any other partnership or agency relationship between Stripe and us.

4. Information Sharing

To fulfill appointments and provide related services, we may share limited information with service providers that assist in our business operations—such as providers of website hosting, appointment systems, payment processing, email services, and technical maintenance—to the extent necessary.

We take steps to ensure that these third parties process information only as required to provide the relevant services.

We may also disclose necessary information if required by law, court order, regulatory body, or other authority with legal jurisdiction.

5. Information Security

We implement reasonable technical and administrative measures to protect customers’ personal information and mitigate the risk of unauthorized access, modification, disclosure, loss, or misuse.

However, as data transmission over the Internet cannot be guaranteed to be absolutely secure, we cannot guarantee the absence of potential risks during network transmission.

6. Data Retention

We retain relevant information for purposes such as appointment management, order records, customer service, legal obligations, dispute resolution, and other legitimate business needs.

When personal information is no longer required for the purposes for which it was collected, we will delete, anonymize, or otherwise appropriately process the information in accordance with applicable laws, regulations, and internal data management policies.

For customers in the EU and the European Economic Area (EEA), we determine retention periods for personal data in compliance with the GDPR and relevant data protection regulations.

7. Cookie Policy

This website may use cookies and similar technologies to ensure proper website functionality, save user preferences, analyze website traffic, and improve the user experience.

Necessary cookies may be used to the extent required for the website to function correctly. For non-essential cookies that require user consent by law, we will obtain your consent via a cookie banner. We will only enable such non-essential cookies after you click “Accept” or take a corresponding action to provide consent.

Third-party services may also use cookies or similar technologies; for example, payment processing services may use them for payment security, transaction processing, and risk identification.

8. Third-Party Websites

This website may contain links to third-party websites or platforms. If you visit these third-party websites, the processing of your personal information will be governed by the third parties’ own privacy policies.

We recommend that you carefully read the privacy policies of third-party websites or services before using them.

9. Customer Privacy Rights

Depending on the data protection laws applicable in your region, you may have the right to request access to, correction of, deletion of, or restriction on the processing of your personal information, as well as rights regarding objection to processing or data portability.

If you wish to exercise the privacy rights granted to you by applicable law, please contact us using the contact details published on the website. To protect the security of customer information, we may require reasonable identity verification before processing your request.

For customers protected by the GDPR, we will handle requests in accordance with the GDPR and other applicable data protection regulations.

10. Information Regarding Minors

The services on this website are intended for customers who possess the requisite legal capacity to act. We do not knowingly collect personal information from minors who are below the age prescribed by law.

If you believe that a minor has submitted personal information to us without proper authorization, please contact us promptly, and we will take reasonable measures in accordance with applicable laws.

11. Updates to the Privacy Policy

We may update this Privacy Policy as our website features, services, or applicable laws and regulations change.

The updated version will be posted on this website, indicating the latest effective date. We encourage you to review this page periodically to stay informed about our latest information handling practices.

12. Contact Us

If you have any questions regarding this Privacy Policy, our methods of collecting and using personal information, or data protection matters, please contact us via the email address, contact form, or other contact methods published on the website.

By using this website, submitting appointment information, or purchasing related services, you acknowledge that you have read and understood the information regarding the handling of personal information as described in this Privacy Policy.